Welcome to She Cosmetics Store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

General Conditions

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time. We may update, modify, or discontinue any part of our website or services without prior notice.

Products & Availability

We strive to display product descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that all information is always complete, current, or error-free.

Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue products, or cancel orders when necessary.

Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices may change without prior notice. While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.

Orders & Payments

By placing an order, you agree that:

• The information you provide is accurate and complete.

• You are authorized to use the selected payment method.

• Payment must be completed before order processing unless Cash on Delivery (COD) is selected.

• We reserve the right to cancel or refuse any order suspected of fraud, misuse, or unauthorized activity.

Shipping & Delivery

We aim to process and dispatch orders as quickly as possible. Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Once an order has been handed over to the courier, delivery timelines are managed by the shipping provider.

Returns & Exchanges

Returns and exchanges are subject to our Returns & Exchanges Policy.

Customers may request a return or exchange within 2 days of receiving their order, provided the product is unused, unopened, and in its original packaging.

For hygiene and safety reasons, opened makeup, skincare, and personal care products cannot be returned unless they are defective or incorrect.

If you receive a damaged, defective, or incorrect item, please notify us within 24 hours of delivery with supporting photographs.

 Account Responsibility

If you create an account with She Cosmetics Store, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Please notify us immediately if you suspect unauthorized access to your account.

 Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Product images

• Graphics

• Website design

• Text

• Icons

• Videos

• Product descriptions

is the property of She Cosmetics Store or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Acceptable Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with website security or functionality.

• Upload harmful software or malicious code.

• Copy or exploit website content without authorization.

• Engage in fraudulent transactions or misuse promotional offers.

Violation of these Terms may result in suspension or termination of access.

Limitation of Liability

To the fullest extent permitted by applicable law, She Cosmetics Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid for the relevant order.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Services

Our website may contain links to third-party websites or use services provided by third parties, including payment gateways, courier companies, analytics providers, and Shopify platform services.

We are not responsible for the content, availability, or practices of third-party websites or services.

Accuracy of Information

While we strive to keep all information accurate and up to date, we do not guarantee that all content on the website is complete, reliable, or free from errors.

We reserve the right to correct any inaccuracies without prior notice.

Changes to These Terms

We may update these Terms of Service at any time to reflect changes in our business practices, legal requirements, or services.

Updated versions will be published on this page with the revised effective date.

Continued use of the website after changes have been posted constitutes acceptance of the updated Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

She Cosmetics Store

📧 Email: info@shecosmetics.pk

📱 Phone / WhatsApp: +92 300 0896719

📍 Business Address: Building # 5, Main Al Madina Road, Sector B-I, Township, Lahore, Pakistan.